Frequently Asked Questions

I have a lot of music to host and quite a few releases lined up for the year - do you offer enough space for me to host it all?

No doubt! We give you enough space to host all your music - we're talking 200 tracks, up to 500MB each. That’s a total of 100GB. Still not enough?
Request extra tracks: go 500, 1000, or even limitless.

I want as many people as possible to get my tracks - Do you have limits on plays and downloads?

NO LIMITS on plays and download whatsoever.

I am both an artist and a label owner with a lot of music to manage. I don't want to spend all my time uploading one song after the other and jumping back and forth from my artist account to my label account - Can you make my life easier?

Yes we can! Our hassle-free desktop track manager allows you to upload and edit multiple tracks at the same time. You can also manage your various artists and label accounts from the same place. Let the magic begin! All you need to do is drag and drop tracks or even folders onto your track manager for instant uploads. The sleek software even makes it possible to share your tracks on Facebook and Twitter in one click.

No offense, you guys are cool and all but what really matters to me is ME: my brand, my image, my music, my world – Can i customize my players and pages so they look like me?

Your music, your way. It's all about you. Players, profile page, track/playlist pages: they are all fully customizable. You can add your logo and colors to your player, put a banner linking to your website or store on your track pages, change the background on your profile page and so on. Wherever your player is embedded, it stays branded ; yes, even on Facebook. Wherever your music goes, your brand comes with it.

I want to offer tracks for download and collect fan email addresses in return - is it possible?

Yes it is. Meet our email catcher, a user-friendly tool that lets your fans download your track once they enter their email address. You can download at anytime the list of fan emails you collect in a CSV spreadsheet file. Connect directly with your audience.

How about statistics? – I want to know what’s going on with my music

Statistics are a must! With our advanced stats, find out who, where, when and how your music is being consumed in real time. Let data optimize your strategy.

The best part of my job is touring – How can i let people know about my gigs?

Official.fm’s tour widget is what you need. Advertise your live shows and add links to online ticket sellers so you can drive fans to the box office. You can customize its look and embed it across the net with all your gig info. Oh, and it plays your music too!

I'm releasing a free album and i want people to be able to download the whole thing in a zip file - any chance you can make it happen?

For sure, you can create downloadable and branded playlists with official.fm tools. We allow you to make fully customized playlists (album, compilation, sampler...) available for download in ZIP format, easy!

My new release is finished but I’m not ready for everyone to hear it yet - Do you offer a way to privately share my music?

You can safely share your tracks or an entire playlist either with a password or provide a secret url.